LINJA-AHO, M. Creating a framework for improving the learnability of a complex system. Human Technology, [S. l.], v. 2, n. 2, p. 202–224, 2006. DOI: 10.17011/ht/urn.2006519. Disponível em: https://www.ht.csr-pub.eu/index.php/ht/article/view/38. Acesso em: 13 aug. 2026.